Skross FAQ

• Which adapter is the right one for me?
  
  
• The MUV World Adapters are specifically designed for 2-pole devices, whereas all other adapters in the current SKROSS® range can be used with both 2 and 3-pole devices.
  
  
• Are you traveling to same or different countries often? You can be flexible worldwide with all the adapters and chargers from the world series. Alternatively, our specific country travel adapters are designed for the appropriate destination location.
  
  
• Do you want to charge your USB device at the mains plug? All of our World Adapters are also available with USB variations or can be extended. Our product portfolio also offers just USB chargers.
  
  

• You can also use our search function to decide quickly and easily which is the ideal product for you.

• Why do I need a travel adapter? 
• You will primarily need a travel adapter or travel plug when you travel to countries with a mains socket system that is different to your home country.

• My SKROSS® adapter isn't working any more - what can I do?
• In the majority of cases, this is caused by a burnt-out fuse, which you can easily change yourself. However, should the fault not be the result of the fuse, please contact us through the website

• Despite all this, why doesn't my adapter fit?
• There are some countries - such as India, Japan and Brazil that do not have a country-wide socket standard. In these circumstances, you may still find main sockets that are not compatible with modern adapters, especially in older buildings.

• Replacement of the fuse

• To replace the fuse, take a screwdriver or a coin, place it in the slot found on the bottom of the device and lightly turn it anti-clockwise. Remove the old fuse and place a fuse of the same size into the holder, then fix it back into the device. (Please note: UK features a flip closure that is simple to open with a screwdriver.)

  
  Required fuses:

  • World Adapters of the series EVO, MUV, Classic: Slow Blow Microfuse T 2.5 A - 250V AC
  • World Adapters of the series PRO: Slow Blow Microfuse T 6.3 A - 250 V AC
  • Country Adapters Switzerland: Slow Blow Microfuse T 10 A - 250 V AC
  • Country Adapters UK: Slow Blow Microfuse T 7 A - 250 V AC