Miko FAQs
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- How does Miko 3 works?
- After connecting to a secure Wi-Fi network, Miko 3 can interact with your child through voice commands and a simple touch pad. Miko 3's capabilities are as big as your child's creativity: ask our friendly robot to tell a funny joke, help with math or spelling, sing a lullaby or even dance. Explore the Knowledge World app for play-based learning and visit Miko 3's Game Hub for stories, quizzes, animal sounds and more.
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- What languages does Miko 3 support?
- Your Miko 3 can interact, tell stories and play games in 8 languages from around the world. Choose from English, Spanish (Europe), Spanish (Latin America), Chinese. Italian, German, French and Arabic.
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- How do I keep track of my child's usage and access privacy control?
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The Parent mobile app is required during the setting up of your Miko product, which is a one time activity. Your child can continue using their Miko without the mobile app henceforth.
The mobile app is useful for the parents to keep track of their child’s progress, to make video calls to the child, and to install premium content through Miko Max subscription.
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- Is my child's data safe?
- We respect your privacy which is why your data is end-to-end encrypted. Miko does not store your data on the company’s server or cloud. We do not share or sell your data to third parties. As a parent only you have full control over your child’s data.
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- Are there any updates for Miko 3?
- Our aim is to make learning fun, so we bring new updates to your Miko 3, which are available for download every 15 days. Of course you may choose to not update, but we suggest updating so your child gets new and fresh content.
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- Do I need to buy a subscription to access content on Miko 3?
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Miko 3 gets updated with new games and content every month for your child to have a wholesome fun & learning experience!
To access additional and unlimited premium kids content you need a Miko Max subscription priced at $49 for 3 months, or $99 for a full year.
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- What kind of premium kids content can I access on Miko Max?
- Miko brings the world’s best children’s content onto a single platform. Access unlimited content from the world-renowned app partners; Lingokids, Da Vinci Kids, Cosmic Kids, KidloLand, Tiny Tusks, Oxford University Press and Out of this Word.
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- What is your warranty and return policy?
- Your Miko 3 is covered by a one-year manufacturing warranty, in case of any manufacturing defects.
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- What additional benefits do I get with Miko Max?
- Apart from premium content, you will be able to unleash your Miko 3’s unique capabilities by getting unlimited access to Miko’s multilingual capabilities. Additionally, you will also get a one-year extended warranty for a worry free playtime.
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- What's included in the Miko 3 packaging box?
- Apart from your Miko 3 robot, the packaging box includes a manual and a USB to USB-C charging wire. You can use any adaptor to charge your Miko. We advise you to charge your Miko 3 using the provided wire only.
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- How long does Miko 3's battery life?
- Miko 3 features moving parts and motors, which means its battery drains faster than one in a smartphone or tablet. However, we have designed Miko 3 to provide a robust battery life of more than 12 hours on standby mode and five hours of active gameplay.
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- Is it possible that Miko 3 could tell my child to do something dangerous like what happened with other voice assistants?
- We are COPPA compliant and no data about any child can be hacked or decrypted. All content that your child engages with on Miko, including its responses to voice commands, has been reviewed by educators and child content experts who share our commitment to giving your child a safe (and fun) learning experience.
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